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Frequently Asked Questions

Happyshoppings.in is a local online platform which allows the customers in a neighbourhood access the merchants in the same neighbourhood.
Happyshoppings.in encourages all the categories of merchants to tie up with us to display their products online and benefit from the convenience of the online platform. Our effort is to help the people of a neighbourhood with the easy access to their neighbourhood merchants while enjoying the convenience of the online platform.
All orders are packed and delivered by the local store from you have ordered. The quality and packaging is the sole responsibility of the respective seller on whom customer has placed the order, we are just a platform where you can find your local merchants online.
We are offering a secure Online payment facility for the customers. We accept Cash on Delivery only on Grocery & Food.
No you do not. Happyshoppings.in tries it's level best to keep the MRPs updated on all the products listed, however since the prices are subject to daily changes in certain products, the same many not be updated on our site in time for your order. In such cases MRP listed on the product that is delivered to you should be considered the final MRP. In a number of cases your local grocery store might extend a discretionary discount to you, however you will not be charged more than the MRP.
Please ask your retailer to explain the variation in the bill, if any. The MRP on the product pack should be considered final. For the Cash on Delivery mode, the payment should be made only after confirming the products and variation in the bill if any. For the Online payment mode, please send us a mail with the Order number and the details of the variation noticed. We will take up the matter with the merchant and ensure the matter is settled to your satisfaction. Please do verify the contents of the delivery to ensure that match your order.
Our listed retailers ensure that they have all the items listed in online catalogue available with them; however it is quite possible that the product you order might be out of stock. In such case the retailer will call you and ask if you prefer an alternative product. Otherwise he will discount the cost of item which he is unable to provide and will deliver rest of the products. Incase of the Online payment, please keep us informed about the same and the excess amount will be remitted back to your account or your credit card as the case maybe.
Once you register with us, the purchase process becomes easier since we would require your details including your contact details to ensure proper delivery of the goods ordered by you. Registered customers will get additional benefits like loyalty points, additional offers and discounts run by the merchants, access to regular updates about the latest merchants and products made available.
To register in Happyshoppings.in, you can click Sign In/Register link on the top bar and you will have to fill your information in the registration section. You can use your email id as your login name. Once the registration process is completed you can go right ahead and enjoy your online shopping.
We consider the privacy of our customers very important. We are guided by the rules and regulations formulated by the Govt of India and our data security systems are complaint to all these laws. Your data is completely confidential with us.
Yes, you can save your shopping cart and pick it later whenever you want. Even you missed saving your cart; we will auto save it for your next visit.
The exchange of the items after acceptance of the delivery is at the sole discretion of the merchant. We request you to check each item during delivery for any quality or quantity issues. If you are not satisfied with any product, please return the same to the delivery boy.
The minimum order accepted on the site is Rs. 200. Any order below this amount will not be delivered and hence will be rejected. We don’t have any delivery charges.
Convenience Charge is a small amount charged by the site to cover its operational cost and this helps us to enable you to conveniently shop from your neighbourhood stores from the comfort of your home and this amount is clearly mentioned as a line item in the final bill during the check out. The Convenience Charge is 10% of the bill subject to a minimum of Rs. 10 and a maximum of Rs. 50 on each of your order. Service Tax is extra as per the Govt. regulation.